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Returns & Exchanges Policy

Returns & Exchanges Policy

At Royaltys Flame, we want you to love your purchase! Please read our return guidelines carefully:

Eligibility for Returns

  • All items must be in their original condition – unworn, unwashed, and free from stains, odors, or damage.
  • Items must be returned in the original packaging, including tags, boxes, or protective covers.
  • Returns that do not meet these requirements will not be accepted.

Non-Returnable Items

  • For hygiene and safety reasons, certain items (such as accessories, swimwear, or intimate apparel) are final saleand cannot be returned.
  • Clearance or discounted items are also non-returnable.

Return Window

  • Requests for returns must be made within 3 days of delivery.
  • After this period, we are unable to accept any returns or exchanges.

Exchanges

  • Exchanges are only accepted for the same item in a different size or color (if available).
  • If the requested item is unavailable, a store credit may be issued at our discretion.

Return Shipping

  • Customers are responsible for all return shipping costs.
  • We recommend using a trackable shipping service as we are not responsible for lost or delayed return packages.

Please contact us at office@royaltysflame.com before sending back any item so we can provide you with return instructions.

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